SMS Program & Compliance

1. Program overview

Konquered Kocktails is a mobile craft-cocktail experience company serving St. Charles and the greater St. Louis area. Our messaging program is low-volume and exists to support people who have asked us to contact them about an event: confirming a booking, reminding them of an upcoming date, answering a question about an enquiry, and — only where separately agreed — occasional notes about the week’s drink board.

We do not send account balances, transaction alerts, or verification codes. We do not operate a financial or account-based service, and we do not send messages to purchased, rented, or third-party lists. Every recipient gave us their number directly, on our own website.

2. Where consent is collected

There is one place a person can opt in, and one place only:

• The lead capture at the top of konqueredkocktails.com/experiences, which collects name, email, and mobile number.
• A standalone opt-in form at konqueredkocktails.com/sms-consent, which collects the same fields and nothing else.

On both forms the SMS consent checkbox is unticked by default, is never pre-selected, and is not a condition of submitting the form or of booking anything. A visitor can complete the form, receive our reply by email, and book an experience without ever agreeing to texts. Consent is a separate, affirmative act.

3. The exact consent language

This is the wording shown immediately beside the checkbox, verbatim:

The disclosure sits directly adjacent to the checkbox and the phone field, in the same visual block — not behind a link, a tooltip, or a modal. Links to this page, our Privacy Policy, and our Terms & Conditions appear on the form.

4. What we record, and when

Consent is written to durable storage at the moment the form is submitted, before any message could be sent. Each record holds:

• The mobile number, normalised to E.164 format.
• The name and email address given on the same form.
• A verbatim copy of the consent disclosure the person actually saw — the full text above, stored on the record itself rather than a reference to it.
• The timestamp of consent.
• The originating IP address and browser user-agent.
• Which page and URL the consent came from.

Storing the disclosure verbatim on every record is deliberate. If we later revise the wording, existing records continue to show what that person actually agreed to; a change to our copy cannot retroactively alter a past consent. Records are insert-only — a withdrawal is written as a new entry, never as an edit to the original.

If the consent record cannot be written for any reason, the submission is rejected and the person is asked to try again. We do not proceed as though someone opted in when we failed to capture the evidence.

5. Message samples

Every message identifies the brand and, where required, carries opt-out instructions. Representative examples:

6. Opting out, getting help, re-subscribing

• STOP — replying STOP to any message ends all further messages to that number immediately. No further messages are sent other than a single confirmation that the opt-out was processed. UNSUBSCRIBE, CANCEL, END, and QUIT are honoured the same way.
• HELP — replying HELP returns our contact details: (314) 503-9198 and stephen@konqueredbalance.com.
• START — a person who previously opted out may reply START to resume messages. Doing so creates a new consent record.
• A person can also opt out at any time by calling (314) 503-9198 or emailing stephen@konqueredbalance.com, without using a keyword.

7. Frequency and cost

Subscribers receive up to 2–3 messages per week: the weekly drink board, plus messages tied to their own enquiry or booking. Volume depends on the recipient’s own activity and most weeks fall below that ceiling — it is disclosed as a maximum so nobody receives more than they were told to expect. Message and data rates may apply; these are set by the recipient’s mobile carrier, not by us, and we do not charge for messages.

8. Privacy

Mobile numbers collected for messaging are used only to contact that person about Konquered Kocktails. We do not sell, rent, or share mobile numbers or SMS consent with third parties, and no mobile information is shared with third parties or affiliates for their own marketing purposes. Full detail is in our Privacy Policy.

9. Current operating status

As of August 1, 2026, no text messages have been sent under this program. Consent is being collected and stored as described above, but no messaging number has been provisioned for Konquered Balance LLC yet, so no message has been or can be delivered. Sending will begin only after this campaign is approved and a number is assigned. The samples in section 5 are the messages we intend to send, not messages already sent.

10. Contact

Konquered Balance LLC d/b/a Konquered Kocktails
920 Hemsath, Suite 100, St. Charles, MO 63303
(314) 503-9198 · stephen@konqueredbalance.com
konqueredkocktails.com