Terms & Conditions

1. What we do

Konquered Kocktails designs and delivers craft cocktail experiences — on-site experiences, guided tastings, hands-on sessions, bespoke recipe development, and related consulting — principally in St. Charles and the greater St. Louis area. Each experience is designed individually; nothing on the site is an offer of a fixed, off-the-shelf package.

2. Enquiries, quotes and availability

• Submitting an enquiry does not reserve a date. A date is held only once we confirm it in writing and the required deposit has been received.
• Prices shown are budget minimums or starting points. The final quote depends on guest count, location, duration, and what the experience actually requires.
• Availability shown on the booking calendar reflects our current schedule but is not a guarantee until confirmed.
• We accept a limited number of experiences each month and may decline any enquiry.

3. Deposits and payment

A deposit is required to begin design work and hold a date. The booking calendar currently collects a $200 deposit to hold a date; for full commissioned experiences we require a signed agreement and a 50% non-refundable deposit before design begins. Which applies to you will be confirmed in writing before you pay anything beyond the initial hold.

• Deposits are applied in full to your final balance.
• The $200 date hold is refundable up to 14 days before the event.
• The 50% design deposit is non-refundable once design work has begun, because it pays for that work.
• The balance is due as set out in your written agreement.
• Payments are processed by Stripe. We never see or store your card details.

4. Changes and cancellation

• Ask to move a date as early as you can — we will do our best, subject to availability.
• If you cancel, refundability follows section 3 and your written agreement.
• If we must cancel for reasons within our control, you receive a full refund of everything paid, including otherwise non-refundable amounts.
• Neither party is liable for failure to perform due to events beyond reasonable control, including severe weather, illness, or venue closure.

5. Alcohol, venue and conduct

• We are licensed and insured. We serve only guests of legal drinking age and require identification where there is any doubt.
• We may refuse or stop service to any guest who appears intoxicated or underage. This is not negotiable and no refund is due for service refused on these grounds.
• You are responsible for securing the venue, its permissions, and safe, lawful access for our team and equipment.
• You are responsible for damage to our equipment caused by you or your guests.

6. Text messages

If you opt in, you agree to receive text messages from Konquered Kocktails at the number you provided. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Full detail is on our SMS Program page, and how we handle your number is covered in our Privacy Policy.

7. Merchandise

Merchandise is sold subject to availability and the price shown at checkout. A processing fee is displayed before you pay. Shipping options and costs are presented at checkout. Contact us at stephen@konqueredbalance.com about a problem with an order.

8. Reviews and submitted content

If you submit a review or photographs, you confirm they are your own and that you have the right to share them, and you grant us permission to publish them on our site and marketing. Reviews are read before publication and we may decline or remove any submission. Ask us at stephen@konqueredbalance.com to take yours down and we will.

9. Our content

Recipes, photographs, video, and written material on this site belong to Konquered Balance LLC or are used with permission. Please do not reproduce them commercially without asking.

10. Liability

The site is provided as-is. To the fullest extent the law allows, our total liability arising from an experience or purchase is limited to the amount you paid for it, and we are not liable for indirect or consequential loss. Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence.

11. Governing law

These terms are governed by the laws of the State of Missouri, without regard to conflict-of-law rules. Disputes are subject to the courts serving St. Charles, Missouri.

12. Changes to these terms

We may update these terms; the date at the top of this page shows when. The terms in force when you booked continue to govern that booking.

13. Contact

Konquered Balance LLC d/b/a Konquered Kocktails
920 Hemsath, Suite 100, St. Charles, MO 63303
stephen@konqueredbalance.com · (314) 503-9198